Refund policy
RETURNS & EXCHANGES
Final Sale Policy: Blind box and mystery scoop products are final sale. Due to the nature of mystery pulls and collectibles, we cannot accept returns or exchanges. Each scoop is a unique mystery experience!
If there’s a quality issue (damaged packaging, missing items), contact us immediately and we’ll help.
LOST OR DAMAGED PACKAGESIf your package arrives damaged or lost:
1. Contact us within 7 days with photos/proof
2. We’ll investigate with the carrier
3. We’ll work to resolve or replace your order
Note: We cannot be held responsible for packages lost after delivery confirmation.